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IMPACT60 Learning Systems® - Actively Managing Conflict: Facilitator's Guide and Program Instructions, Management, Leadership, Sales, and Customer Service Training Workshops

Actively Managing Conflict:
Facilitator's Guide and Program Instructions

Product Code: FG-AMC
Sale!
$151.96
Reg: $189.95
Quantity:
Availability: 1 - 2 Business Days to Print

Turnkey resource that consists of all the content needed by the instructor to prepare for, deliver, and support the training.

Included in the manual are:

  • The background materials utilized to develop the workshop
  • A cover letter explaining the 60 MINUTES for IMPACT® philosophy and approach
  • The workshop objectives and Learning objectives
  • A classroom setup guide
  • A sample registration response letter
  • Lists of participants' and coaches' resources
  • The workshop's flow, agenda and conduct guide
  • All applicable in-classroom and post-workshop support materials; e.g., handouts, exercise materials, job aids, and personal development planning and level-three evaluation tools

This workshop is designed so you may utilize your own in-house resources -- professional trainers, management or executive leadership personnel, subject matter experts, etc. -- to conduct the training. You will need to order one (1) manual for each instructor that will conduct your training.

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Add Associated Products

Actively Managing Conflict: Participant's Workbook
Sale!
$39.96
Reg. $49.95
Qty:
Actively Managing Conflict: Supervisor's Coaching Guide
Sale!
$11.96
Reg. $14.95
Qty:
Actively Managing Conflict: Instructor's Bundled Package
Sale!
$174.28
Reg. $217.85
Qty:

Contact

13800 Coppermine Road
Herndon, VA 20171

1-855-667-3500