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IMPACT60 Learning Systems® - Actively Managing Conflict: Participant's Workbook, Management, Leadership, Sales, and Customer Service Training Workshops

Actively Managing Conflict:
Participant's Workbook

Product Code: PW-AMC
Sale!
$39.96
Reg: $49.95
Quantity:
Availability: 1 - 2 Business Days to Print

Comprehensive resource that consists of all the content needed by the participant to fully participate in the workshop and implement the training.

Included in the workbook are:

  • A welcome letter explaining the 60 MINUTES for IMPACT® philosophy and approach. Also, an explanation on how to get the most out of the workshop
  • The workshop's purpose and learning objectives
  • The workshop's core concepts briefing, interactive/collaborative questions and answer discussion, application exercise, and action planning and closing activity
  • All applicable in-classroom support materials and post-workshop implementation/support materials; e.g., handouts, exercise materials, job aids, the personal development planning tool. Also, a sample copy of the level-three evaluation
  • The background materials utilized to develop the workshop formatted as informational articles

You must order one (1) workbook for each participant that will attend the training.

Note: Due to the highly interactive nature of the workshop, we strongly advise that no more than 10 supervisors/managers participate in each session. Therefore, should there be a need to train more than 10 people multiple sessions should be conducted with each being kept to a size ranging from 4 to 10.

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Add Associated Products

Actively Managing Conflict: Supervisor's Coaching Guide
Sale!
$11.96
Reg. $14.95
Qty:
Actively Managing Conflict: Instructor's Bundled Package
Sale!
$174.28
Reg. $217.85
Qty:

Contact

13800 Coppermine Road
Herndon, VA 20171

1-855-667-3500