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ProvidingPerformanceFeedbackSupervisorsCoachingGuideAnIMPACT60LearningSystemsWorkshopforManagers ProvidingPerformanceFeedbackSupervisorsCoachingGuideA60MINUTESforIMPACTWorkshop2010byIMPACT60LearningSystemsLLC.Allrightsreserved.ExceptasspecificallyallowedhereinnopartofthisdocumentmaybereproducedstoredinaretrievalsystemortransmittedinanyformorbyanymeanselectronicmechanicalphotocopyingscanningrecordingorotherwisewithoutwrittenpermissionofIMPACT60LearningSystemsLLC.SAMPLE ProvidingPerformanceFeedbackSupervisorsCoachingGuide2010IMPACT60LearningSystemsLLCPage2SupervisorsCoachingGuideIntheabsenceofonthejobreinforcementstudiesshowthatonly15oflearningistransferredtoonthejobperformance.ThemanageryousenttotraininghascompletedtheProvidingPerformanceFeedbackworkshop.Atitsconclusionallparticipantsweretaskedwithidentifyingseveralactionsandorbehaviorstheycouldimplementwiththeirworkteamstobetterfocusteaminitiativestowardsorganizationalgoals.Eachparticipanthasasetofpostworkshopjobaidstosupporttheminimplementingthetrainingonthejob.Asasupervisoryouareinauniquepositiontoobservecoachandevaluatenewbehaviorsappliedonthejobandcandirectlyreinforcethevalueofyourcompanysinvestmentinthemanager.Youarerequestedtoworkwiththemanagerincompletingtheactivitiesshownbelowwithinthefirstweekaftertheworkshop1.ThemanagerwillcompletehisherPersonalDevelopmentPlanPDPanddiscussitwithyou.2.ThemanagerwillscheduleandconducttheOne-on-OneDiscussionwithyou.NoteThiscanbedonealongwiththePDPabove.3.ThemanagerwillreviewthePerformanceFeedbackGuideJobAidanddiscussitwithyou.NoteThiscanbedoneatthetimeofthePDPOne-on-Onediscussion.4.YouwillcompletetheSupervisorsEvaluationForm.PleasecompletetheSupervisorsEvaluationFormafteritems1-3havebeencompletedandyouhavehadachancetoobservetheresultsofthetraininginyourorganization.ThiswillhelpyourorganizationbetterevaluatetheimpactoftheProvidingPerformanceFeedbackworkshoponboththeparticipantandonyourorganization.ThankYouforYourAssistanceSAMPLE ProvidingPerformanceFeedbackSupervisorsCoachingGuide2010IMPACT60LearningSystemsLLCPage3Item1PersonalDevelopmentPlanAsaresultofattendingtheProvidingPerformanceFeedbackworkshopIhaveidentifiedthefollowingactionsthatIwillimplementtoimprovemyjobskillsActionBehaviorExpectedBenefitExpectedBusinessResult123Item2OneonOneDiscussionwithSupervisorHavethisdiscussionwithyoursupervisorafteryoucompleteItem1above.ManagerDiscusswithyoursupervisoryourPersonalDevelopmentPlanandtheimportanceofprovidingperformancefeedbackwithinyourworkgroup.ManagersSupervisorReviewyourmanagersPersonalDevelopmentPlan.Discusstheimportanceofprovidingperformancefeedback.Usethequestionsbelowtoguideyourdiscussion.SuggestedDiscussionQuestionsWhyisperformancefeedbacksoimportanttoanemployeeAsamanagerisntyourjobjusttomonitorandcorrecthowemployeesexecutetheirjobskillsDuringtheworkshopyouwereadvisedtoprovidefourtimesasmuchpositivefeedbackascorrectivefeedback.DoyouthinkthatsoverdoingitIfnotwhynotSAMPLE ProvidingPerformanceFeedbackSupervisorsCoachingGuide2010IMPACT60LearningSystemsLLCPage4Item3PerformanceFeedbackGuideJobAidTohelpyoustayontrackinyourPersonalDevelopmentPlanusethechartbelowtoplanandtrackyourcoachingandfeedbackinteractionswithemployees.UnderActionTakennotewhatspecificstepsyouandyouremployeewilltaketoimplementyourcoachinginitiatives.Keepthisformwithyourotheremployeerecordstobuildacomprehensiveandpermanentrecordofyourcoachingandfeedbackinteractions.Ifyourorganizationconductsannualorsemi-annualperformanceevaluationsyoucanusetheseformstohelppreparethem.EmployeeNameDateResultsBehaviorsObservedFeedbackTypeMotivationalFormativeActionTakenFormotivationalfeedbacktheactionmaybearewardspecialencouragementetc.Forformativefeedbacktheactionmaybetrainingaself-developmentprogrammentoringetc.EmployeeActionStepsMyActionStepsResultsAchievedSAMPLE ProvidingPerformanceFeedbackSupervisorsCoachingGuide2010IMPACT60LearningSystemsLLCPage5Item4SupervisorsEvaluationFormToBeCompletedbytheSupervisorWithinoneweekaftertheProvidingPerformanceFeedbackworkshoppleasecompletethisevaluationformandreturnittotheindividualinyourorganizationwhoisresponsibleforarrangingemployeedevelopmentandtraining.ParticipantsNameSupervisorsNameWorkshopDateEvaluationDateInratingtheapplicationofimplementedskillsandbehaviorsusea3-pointscalewhere1Appliesmethodically2Appliespractically3AppliesexpertlyNoteAppliesmethodicallymeanstheygraspthebasicsoftheprocessAppliespracticallymeanstheyseethepracticalvalueandapplytheprocessmethodicallyAppliesexpertlymeansthemanagerisabletobringbenefittohisherentireteaminapplyingtheprocess.Inmeasuringbusinessimpactusethis3-pointscale1ModestImpact2AboveAverageImpact3ConsiderableImpactBehaviorObservedRatingBusinessImpactRatingUsethespacebelowtoprovidefurthercommentsonthebusinessimpactofthenewbehaviorsSAMPLE SAMPLE ForMoreInformationonthisandother60MINUTESforIMPACTTMWorkshopsContactTELEPHONE1-855-667-3500E-MAILinfoimpact60learning.comWEBSITEwww.impact60learning.com